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Privacy Policy

Effective Date: [1/1/2013]

Last Updated: [5/20/25]

Mountain State Structures ("we," "our," or "us") is committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains our data collection, usage, disclosure, and protection practices thoroughly.

1. Information We Collect

A. Personal Information

We collect information that personally identifies you or can be linked to you, including:

Name: First and last names provided through forms. Contact Information: Email address, phone number, mailing or shipping addresses. Financial Information: Payment details, banking information, or financing details provided during transactions. Identification Data: Information needed for financing or verification purposes. Communication Records: Correspondence and communications you have with us, including messages and form submissions.

B. Non-Personal Information

We also automatically collect information that does not personally identify you, including:

Device Information: Browser type, operating system, device type, IP address, mobile network information.Usage Data: Pages visited, time spent on pages, links clicked, referring websites, access times, and browsing behavior. Geolocation Information: General geographic location based on your IP address or device settings.

2. How We Collect Information

A. Information You Provide

Directly through:
Completing contact forms, quotes, or purchase ordersSubscribing to newsletters or promotional materialsCustomer service communications

B. Automated Technologies

We use cookies, pixel tags, web beacons, and similar technologies to collect non-personal data for analytics and targeted marketing purposes.

C. Third-Party Sources

We may collect data via third-party platforms and services such as Google Analytics, Meta Pixel, and our CRM system to analyze user interactions and enhance marketing effectiveness.

3. How We Use Your Information

We use collected information to:

Provide, deliver, and improve products and services.Process transactions and manage orders. Personalize and optimize website experiences and customer service interactions. Conduct marketing activities and promotional communications, where consent is provided. Perform business analytics, market research, and reporting. Comply with legal obligations, resolve disputes, and enforce agreements.

4. Sharing and Disclosure of Information

We share personal data only as described:

Service Providers: Trusted third-party vendors, payment processors, website hosting, and marketing services providers.Compliance and Legal: When legally required, such as in response to court orders or government requests. Business Transfers: In connection with business mergers, acquisitions, or asset sales. Marketing and Advertising Partners: We may share aggregated or anonymized information with advertising partners to deliver targeted campaigns.

We ensure contractual obligations with these third parties to protect your data and limit use solely to the purposes defined.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, or enforce agreements. Upon reaching the retention limit, data is securely deleted or anonymized.

6. Security Measures

We implement robust security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These include secure servers, encryption, access controls, and regular security assessments. Despite rigorous measures, no transmission method or storage solution is entirely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

You have specific rights concerning your data:

Access: Request access to your personal information.Correction: Request correction of inaccurate or incomplete data.Deletion: Request deletion of your personal data, subject to legal requirements.Consent Withdrawal: Opt-out of marketing communications and revoke consent at any time.Complaints: File complaints to relevant privacy authorities.

To exercise these rights, please contact us via details provided below.

8. Cookies and Tracking

Our website uses cookies to enhance functionality, analyze usage, and improve user experience. You can manage or disable cookies through your browser settings. Please note disabling cookies may affect your website experience.

9. Third-Party Websites

Our website includes links to external websites operated by third parties. We are not responsible for their content, privacy practices, or security measures. Please review the privacy policies of these external sites when visiting.

10. Children's Privacy

We do not knowingly collect information from children under the age of 13. If such information is inadvertently collected, we will promptly delete it upon becoming aware.

11. International Data Transfer

Our operations are based in the United States. Users accessing our website from outside the U.S. acknowledge and consent to transferring their data to the U.S., subject to applicable laws and regulations.

12. Updates to Privacy Policy

We may periodically update this Privacy Policy. Any changes will be prominently displayed on our website along with the effective update date. Significant changes will be communicated directly via email or website notifications.